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FAQ

Frequently asked questions

Just find your answers below

  • 01. What is Smart Repair India Service?

    Smart Repair India is a premium repair and maintenance service provider for all kinds of electronics & electrical products and brands. Just like a hospital for your appliances. With all our home services-from washing machine repair to refrigerator repair-our goal is to make it as easy as possible for you to find the household appliances repair, install & service you need and get the things you need to do done.

  • 02. Why repair and not replace?

    Because repairing will cost a fraction of original buying cost and with Mumbai Smart Repair India's guaranteed repairs, rest assured about the performance of your machine. And yes we don’t negate that you still have an option to buy a low quality cheap machine which is in the comparable price range of repair costs.

  • 03. How can I trust your services?

    • We are honest as we provide a free quote before undertaking any work.
    • We respect your time as we offer a 50% discount on our service fee if our technician is late to come at your home.
    • We are reliable as all our works are backed by 90 days guarantee.
    • We are fast as we provide quick turnaround time with express service option.
    • We are convenient as we provide multiple service request through which you can raise your request 24X7.

  • 04. What do I need to know about microwave oven safety?

    Maintain a record of the model of your microwave, the year it was manufactured, wattage etc.). See if there are any leakages from the oven. Check for loose doors, broken switches, burning smell etc. Seek professional help in solving the above issues.

  • 05. My washing machine shakes and moves. What may be the cause?

    • Weakening or damage of shock absorbers
    • Damage of suspension spring or tub spring
    • Wearing and tearing of snubber rings or damper pads
    • Loosening of locking nuts in threaded legs

  • 06. What are the possible reasons why there is water retention in my dishwasher?

    • Food or object clogging in sump pump filter or the drain basket
    • Clogging of drain hose
    • Dishwasher is not placed in a levelled surface
    • Clogging of garbage disposal
    • Jamming of the food chopping blade

  • 07. Why isn't my refrigerator cooling?

    Due to the nature of how a fridge is designed, the entire system relies on its cooling system and cannot be easily diagnosed without a technician looking at the unit. Call Advantage Appliance Repair to schedule service.

  • 08. Why does my dryer take so long to dry?

    This condition is usually caused by either kinked vent tubing, a restriction in the vent or too long of venting material from the area of where the dryer is located to the vent outside of the house. If the venting material is too long, the venting material should be shortened as much as possible. If the venting material appears to be short enough, you may have a restriction in the vent or the distance from the dryer vent to the outside is too long of a run. A quick way to test the vent airflow is to turn on the dryer without any clothes in the dryer. The amount of airflow should be equal to the amount of air exhausting from the dryer without the vent attached.

  • 09. Do you charge for labor by the hour?

    Labor is determined based on the job that needs to be performed, not by the hour.

  • 10. Do you offer warranties?

    Yes. All repairs come with a one year part warranty and a 30 day service warranty. Ask about our 'Preferred Customer Club' which provides you with unlimited service visits, 10% off on parts and accessories and priority scheduling.

  • 11. Can I request a service call from your website?

    Yes you can. Click here and fill out the form, and a member of the office staff will get in touch with you to schedule a date and time convenient to you.

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