These Terms apply to repair and maintenance services booked from Smart Repair India, an independent home appliance repair service provider. Registered Office: Makan No. 43, Purani Basti Kila, Maihar, District Satna, Madhya Pradesh - 485771. Pune Service Unit: Lane No. 31, Shop No. 22, Bhagyodya Nagar, Near Makka Masjid, Kondhwa, Pune, Maharashtra - 411048. Udyam Registration No.: UDYAM-MP-40-0030869.
A service request is subject to technician availability. A visiting or inspection charge may apply and will be communicated before the visit. After inspection, we provide the proposed work, estimated charges and expected parts requirement. Repair begins only after customer approval.
Replacement parts may be genuine OEM or compatible third-party components depending on model, availability and customer approval. The applicable part type, price and warranty will be explained before installation. Payment is due as agreed on the service order or invoice after completion of approved work. If a visit is cancelled after technician dispatch, an agreed visiting charge may remain payable. Refund eligibility is governed by the Refund & Cancellation Policy and applicable law.
Any service or parts warranty is limited to the period and scope recorded on the invoice or service documentation. Warranty and revisit requests require inspection and do not cover new faults, accidental damage, misuse, power fluctuations, water damage, consumables, unavailable parts, or work altered by another person.
To the extent permitted by applicable Indian law, Smart Repair India is not liable for indirect or consequential loss, including food spoilage, loss of use or business loss. Liability for a verified claim is limited to the amount paid for the affected service. These Terms are governed by the laws of India. Parties will first seek to resolve a concern directly; courts with appropriate jurisdiction may be approached where necessary.
For questions about a booking or these Terms, contact us at info@smartrepairindia.com or 18001024116.
Visiting/inspection charges: A visiting or inspection charge may apply. The applicable charge will be communicated before the technician visit. Repair and replacement-part costs are quoted separately after inspection.
Replacement parts may include genuine OEM or compatible third-party components depending on appliance model, availability and customer approval. Part type, price and applicable warranty will be explained before installation.
